Custom Buttons
Notification Custom Buttons allow you to add up to two additional buttons to your deployed Notifications. This enables you to give the subscribers multiple buttons from which they can choose.
Enabling Custom Action Buttons
When creating a Notification, you will see a "Custom Buttons" option within the Interactions section. First, input your Primary Landing URL as normal and then enable the switch show the Custom Buttons
configuration section.
Configuring Action Buttons
Every notification is required to have at least 1 button. Each button has 3 elements to configure:
Modifying the First Button
When you activate Custom Buttons, the first button will have the Open URL
action with a Read Now
label set by default. It will also be set to direct the subscriber to the primary landing URL when the button is clicked. Each of these behaviors can be customized to provide the most relevant behavior for the notification's content.
Adding a Second Button
Press the Add Button
option to create a second button for customization. As you can see below, we will use a CTA of Option 2
for this Label
After you input your Label, input the URL you wish to send subscribers to if they engage with the Option 2
button. In this example, they will go to landingpage-2.com/example
rather than the Primary Landing URL used.
The Inline Preview will show you what your subscribers will see:
In the above example, if the subscriber clicks anywhere on the notification or the Option 1
button they will be sent to the Primary Landing URL
. If they click on the Option 2
button they will be sent to landingpage-2.com/example
.
Configuring a Dismiss Behavior
If you prefer to give your subscribers the option to dismiss the notification upon clicking a button, simply change the Action
drop-down to Dismiss Notification
on Button 2 and update your label.
Changing the Default Button Label
The first button's label is set by your Account Manager by default. You can change this by accessing your domain settings under the Notification tab
. There you can click Edit
and input a different label under the Button Defaults section.
Remember to click the Submit
button before closing to ensure your changes are saved.
Last updated