# Not Getting Prompted

All screenshots below are using [alloceannews.com](https://documentation.pushly.com/faq/web-browser-push/www.alloceannews.com), follow the below steps while on the domain from which you wish to receive Notifications and you’ll be set!

* Use Chrome for testing
* Go to your website (the one on which you are using Pushly) 
  * If the opt-in flow is restricted to certain sections of the site, you will need to be on one of those pages to see the opt-in flow
* Depending how your how your team set up the opt-in flow, you should see this white box in the corner of your screen:

![](/files/-LsOLIytlFNMdfdOJ3Mu)

* If you do not see the white box, click the lock icon on the left side of the URL. You will see one of the two menus below
* If you see this menu, simply change the Notification option to Allow, then reload the page

![](/files/-LsOLrrNdZInDCg940NW)

* If you see this menu, click the Site Settings option and follow the rest of the instructions:

![](/files/-LsOMAnvaPxUss6Ji2HU)

* Select Notifications and change it to Allow

![](/files/-LsOMK8hxVqC1oux0YgY)

* Return to your site and refresh the page. You should now receive Notifications!<br>

If the steps above don't help, then you might want to check your device settings to ensure you're  Notifications are enabled.&#x20;

**Please contact your Account Manager or email us at** [<mark style="color:blue;">**AccountHelp@pushly.com**</mark>](mailto:AccountHelp@pushly.com) **for additional assistance!**&#x20;


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