Not Getting Prompted

When internal users at a Pushly partner are not seeing the opt-in flow, it is often caused by having dismissed or blocked the Notification opt-in flow. Follow these steps to opt-in.

All screenshots below are using, follow the below steps while on the domain from which you wish to receive Notifications and you’ll be set!

  • Use Chrome for testing

  • Go to your website (the one on which you are using Pushly)

  • If the opt-in flow is restricted to certain sections of the site, you will need to be on one of those pages to see the opt-in flow

  • Depending how your how your team set up the opt-in flow, you should see this grey box in the corner of your screen:

  • If you do not see the grey box, click the lock icon on the left side of the URL. You will see one of the two menus below

  • If you see this menu, simply change the Notification option to Allow, then reload the page

  • If you see this menu, click the Site Settings option and follow the rest of the instructions:

  • Select Notifications and change it to Allow

  • Return to your site and refresh the page. You should now receive Notifications!

  • For additional assistance, please contact [email protected]