Notification Report

The Notification Report provides performance data for notifications sent across your organization. It supports three levels of reporting.

Organization Level

The Organization level gives you a high-level overview of how all of your domains are performing in aggregate.

Breakdowns:

  • Delivery Channel — Break data down by delivery channel (e.g., Web, iOS, Android)

  • Device Type — Break data down by the device on which the subscriber received the notification (Desktop, Mobile, Tablet)

  • Delivery Channel and Device Type — Combine both delivery channel and device type breakdowns

Measures (columns):

  • Notifications Sent

  • Impressions

  • Clicks

  • Clickthrough Rate (CTR)

  • Clicks per Send (CPS)

Filters:

  • Domain — Select one or more domains by display name. You can search the list and use Select All to quickly choose multiple domains. Remove the filter to include all domains.

  • Delivery Channel — Filter by Web, iOS, or Android

  • Source — Filter by Campaign, Feed, or Manual

  • Created By — Filter by the user who created the notification

  • Title — Free-text search on the notification title

  • Body — Free-text search on the notification body

  • Keywords — Filter by keyword tags associated with notifications

Domain Level

The Domain level is similar to the Organization level but adds an explicit domain breakdown so you can view individual performance stats at the domain level.

Breakdowns:

  • Delivery Channel

  • Device Type

  • Delivery Channel and Device Type

Dimensions:

  • Domain Name — Selected by default

  • Domain ID — Selected by default; can be deselected

Measures (columns):

  • Notifications Sent

  • Impressions

  • Clicks

  • Clickthrough Rate (CTR)

  • Clicks per Send (CPS)

Filters:

  • Domain, Delivery Channel, Source, Created By, Title, Body, Keywords (same as Organization level)

Notification Level

The Notification level allows you to view data from the perspective of individual notifications sent across your organization.

Breakdowns:

  • Domain — Adds Domain ID and Domain Name columns

  • Delivery Channel

  • Device Type

  • Domain and Delivery Channel

  • Domain and Device Type

  • Domain, Delivery Channel, and Device Type

  • Delivery Channel and Device Type

Dimensions (columns you can toggle on/off):

  • Notification ID — Selected by default

  • Title — Selected by default

  • Body — Selected by default

  • Image — Selected by default; displays inline with hover/click to expand

  • Audiences — Selected by default

  • Scheduled Time — Selected by default

  • Created By

  • Delivery Strategy

  • Icon — Displays inline with hover/click to expand

  • Keywords — Displayed as a comma-separated list

  • Landing URL — Clickable link

  • Lifespan

  • Source

  • Targeted Channels — Displayed as a comma-separated list

Measures (columns):

  • Impressions

  • Clicks

  • Clickthrough Rate (CTR)

  • Clicks per Send (CPS)

Filters:

  • Domain, Delivery Channel, Source, Created By, Title, Body, Keywords (same as Organization level)

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