> For the complete documentation index, see [llms.txt](https://documentation.pushly.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.pushly.com/platform/organizations/organization-access.md).

# Organization Access

Manage who can access your organization and what they can do there

Organization access controls what someone can do at the **organization** level — its settings, its people, and its organization-wide notifications and segments. It is separate from access to any individual domain.

{% hint style="warning" %}
**Organization access grants nothing at the domain level.** An organization admin with no domain roles administers the organization and sees no domains in the domain list. Someone who needs both is given both, on the same screen.
{% endhint %}

An **Organization Admin** can grant and change organization access for other people in the organization. Before this was available in the platform, it was arranged through your Account Manager.

## Organization access levels

| Level     | What it allows at the organization level                                                                                         |
| --------- | -------------------------------------------------------------------------------------------------------------------------------- |
| Admin     | Change organization settings, manage other members' organization access, and manage organization-wide notifications and segments |
| User      | See the organization and its members, and manage organization-wide notifications and segments                                    |
| Read-Only | See the organization, its members, and its organization-wide notifications and segments                                          |
| No Access | No organization-level access. Domain access is unaffected                                                                        |

{% hint style="info" %}
Organization **User** is not a read-only role. It can create and send organization-wide notifications and manage organization-wide segments — it simply cannot change organization settings or anyone's access.
{% endhint %}

## Where to set it

Switch to the organization context — see [Organizations](https://documentation.pushly.com/platform/organizations) — then open **Settings** and the **Users** tab. Open any member to see their access.

A member's access panel shows two sections: **Organization** above **Domains**. Both are read-only in the panel; use **Edit** to change them.

<figure><img src="https://810756845-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lry9Z27iWOZyQEGAgY7%2Fuploads%2FkOgG3QDs1PsXjRamcEBq%2FScreenshot%202026-09-04%20at%2011.30.48%E2%80%AFAM.png?alt=media&amp;token=0b9d4983-88cf-4529-bced-0f8dd00a3d8e" alt=""><figcaption></figcaption></figure>

Click the information icon beside **Organization** to see what each level grants without leaving the screen.

## Changing someone's organization access

1. Open the member from the organization user list.
2. Click **Edit**.
3. Set the level under **Organization**, and any domain levels they need under **Domains**.
4. Click **Submit**.

## Adding someone with organization access only

Someone can hold organization access and no domain access at all — useful for a person who works across organization-wide notifications and reporting without owning any single property. Use **Add User** from the organization user list and leave every domain at **No Access**.

## Related

* [User Management](/platform/user-management.md) — access to individual domains
* [Organizations](https://documentation.pushly.com/platform/organizations) — switching to the organization context and what is available there
* [API Access](/platform/organizations/api-access.md) — organization API tokens, which require Organization Admin


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://documentation.pushly.com/platform/organizations/organization-access.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
