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Organization Access

Manage who can access your organization and what they can do there

Organization access controls what someone can do at the organization level — its settings, its people, and its organization-wide notifications and segments. It is separate from access to any individual domain.

An Organization Admin can grant and change organization access for other people in the organization. Before this was available in the platform, it was arranged through your Account Manager.

Organization access levels

Level
What it allows at the organization level

Admin

Change organization settings, manage other members' organization access, and manage organization-wide notifications and segments

User

See the organization and its members, and manage organization-wide notifications and segments

Read-Only

See the organization, its members, and its organization-wide notifications and segments

No Access

No organization-level access. Domain access is unaffected

Organization User is not a read-only role. It can create and send organization-wide notifications and manage organization-wide segments — it simply cannot change organization settings or anyone's access.

Where to set it

Switch to the organization context — see Organizations — then open Settings and the Users tab. Open any member to see their access.

A member's access panel shows two sections: Organization above Domains. Both are read-only in the panel; use Edit to change them.

Click the information icon beside Organization to see what each level grants without leaving the screen.

Changing someone's organization access

  1. Open the member from the organization user list.

  2. Click Edit.

  3. Set the level under Organization, and any domain levels they need under Domains.

  4. Click Submit.

Adding someone with organization access only

Someone can hold organization access and no domain access at all — useful for a person who works across organization-wide notifications and reporting without owning any single property. Use Add User from the organization user list and leave every domain at No Access.

  • User Management — access to individual domains

  • Organizations — switching to the organization context and what is available there

  • API Access — organization API tokens, which require Organization Admin

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