Retrieve Subscriber ID

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For individual user troubleshooting, your Account Manager may ask you to supply your Subscriber ID

If a member of your team or a subscriber are having consistent difficultly seeing the opt-in flow, getting Notifications, or other cases related to subscriber experience, please follow the below instructions for retrieving the applicable Subscriber ID (PUID). This information can be sent to your Account Manager for additional assistance: 
Using the device on which you subscribed or wish to subscribe - go to the homepage of the site on which you are having issues, alloceannews.com for example

Add ?pushly_debug73485=1 to the end of the  URL and press Enter. The resulting URL in this example would be:

​https://www.alloceannews.com/?pushly_debug73485=1

Replace “alloceannews.com” with the domain on which you are trying to solve an issue, resulting in https://www.yourdomain.com/?pushly_debug73485=1

Scroll until you see the blue “Pushly SDK” tab (usually on the left side of the screen, towards the bottom of the page)

Click on the tab and Copy the details and send the information to your account manager
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